Privacy Policy

The controller is TELEKOM ΕΚΠΑΙΔΕΥΤΙΚΗ ΜΟΝΟΠΡΟΣΩΠΗ ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ (Telekom Educational Single-Member S.A.), trading as Telekom Academy (VAT no. 099760500, Tax Office: FAE Athens, General Commercial Registry no. 003885601000), 1 Spartis & Pelika, 15122 Marousi, Greece.

For data protection matters and to contact the Data Protection Officer (DPO): privacy@telekom-academy.gr, or by letter to the registered office.

• Contact form: full name, email, your message, your acceptance of this policy and the IP address from which the message was sent.
• Protection of the form against mass submissions: the IP address is kept only in the server's memory for 10 minutes and is not stored.
• Cookie choice: stored only in your browser (see the Cookie Policy).

The website does not keep visit logs with IP addresses, does not load content from third-party services and does not use analytics tools, advertising cookies or retargeting tools.

• Replying to your request sent through the form: Article 6(1)(b) GDPR.
• Protection against abuse and spam (IP address): Article 6(1)(f) GDPR (legitimate interest in the security of the website).

The data are not used for other purposes (e.g. newsletters) without informing you first and obtaining your consent.

The data are accessed only by the relevant Telekom Academy staff and by the following providers, acting as processors on its behalf:

• AI VOICE — development, hosting and operation of the website. The servers are located in Germany (Hetzner).
• Brevo — delivery of the email notification sent to Telekom Academy for each form message.

We do not sell or share your data with third parties for advertising. Data are disclosed to public authorities only where required by law.

The website is hosted in the European Union (Germany). If a transfer outside the EEA is ever required, it takes place only with the safeguards of the GDPR (adequacy decision or standard contractual clauses).

Form messages, together with their IP address, are deleted automatically 12 months after submission, unless the law requires a longer period or they are needed to establish, exercise or defend legal claims. The IP address used for the submission limit is deleted after 10 minutes.

You have the right of access, rectification, erasure, restriction of processing, data portability and objection. To exercise them, email privacy@telekom-academy.gr or write to Telekom Academy, 1 Spartis & Pelika, 15122 Marousi, Greece, with the subject "Exercise of personal data rights". We will reply free of charge within one month, which may be extended by two months for complex requests.

If you believe the processing breaches the GDPR, you can lodge a complaint with the Hellenic Data Protection Authority (1-3 Kifisias Ave., 115 23 Athens, www.dpa.gr).

The website runs only over an encrypted connection (HTTPS). Access to form messages is limited to authorised persons, and the form is protected against spam and abuse.

This policy may be updated (e.g. if the website's features change). The date of the last update is shown at the top of the page. In case of discrepancy between the Greek and the English version, the Greek version prevails.